Remediation as a Service
Remediation as a Service (RaaS) by CyberImmune, powered by RemediOps
One critical vendor CVE shouldn’t derail your quarter. Your vulnerability management program stops at finding and prioritizing. Remediation as a Service picks up from there. You give us your security remediation backlog. We help get it remediated, validated and closed.
When one vendor CVE blows up the roadmap
One critical vulnerability in a vendor tool can hijack a quarter: coordinate several internal teams, manage vendor advisories and patch availability, prepare and test the patch, push it through change management to production—and next quarter’s plan slips. Remediation as a Service (RaaS) by CyberImmune takes that burden so your teams stay on plan.
What we handle
- Manage vendor advisories and patch availability
- Cross-team coordination
- Patch prep and testing in staging
- Change requests and CAB packs
- Prod rollout with your approvers
- Rollback plans
- Validation and closure evidence
Hands-on changes only where the client authorizes, through their change process. Not application code remediation. No MDR. No SLA numbers.
Where VM stops and RaaS starts
Where VM typically stops
- Find
- Prioritize
- Ticket / assign
List grows
Where RaaS starts
- Remediate
- Validate
- Close with evidence
Backlog burns down
What RaaS takes on
The main goal is vulnerabilities and vendor patches. RaaS also takes on misconfigurations across infrastructure and servers, cloud, endpoints, network devices, identity, and apps/dependencies; compliance and control gaps (NIST CSF, NIST SP 800-53, CIS Controls and CIS Benchmarks hardening, SOC 2 / ISO 27001 findings); plus mitigation, hardening, and compensating controls when a clean patch is not possible.
We make changes only where the client authorizes, through their change process—with IT and infrastructure owners. RaaS is not application code remediation.
Works with the tools and reports you already have
Findings from Tenable, Qualys, Rapid7, Wiz, ServiceNow, Jira, pentest reports (any firm), audit findings, CIS benchmark scans, and vendor advisories. Those names describe inputs RaaS works with. They are not logos, partnerships, or product-replacement claims.
From identified to closed
- Identified
Intake and normalize findings from your sources.
- Prioritized
Rank by exploitability, exposure, and business impact.
- Assigned
Route to the right owner in your org.
- Remediated
Coordinate fix, patch, harden, or mitigate with authorized owners.
- Validated
Retest / verify the issue is resolved.
- Closed
Update systems of record and retain evidence.
When you cannot patch cleanly
Document compensating controls, risk-acceptance exceptions, owner sign-off, and review dates so exceptions stay governed—not forgotten tickets.
Evidence auditors can follow
Validation notes, before/after status, and closure records shaped for SOC 2 / ISO 27001 and customer security reviews. CyberImmune does not issue attestations.
What we report
Backlog burn-down view, MTTR trends for closed items, exceptions tracked, and validation evidence—reporting formats agreed per engagement. No numeric promises. No SLA numbers.
Who it's for
CISOs and security teams at mid-size and enterprise companies clearing operational backlog—and startups and SaaS teams pursuing SOC 2 / ISO 27001 who need findings closed with proof.
RaaS doesn’t stop at manual remediation
Most remediation services are people working through your backlog by hand. We start there, then keep moving the work toward AI, so every patch makes the next one faster.
- Expert-led
Certified practitioners take on your remediation backlog. That covers working out who owns each asset, vendor coordination, patch prep and testing, change approvals (CAB), and rollout. Every fix we make goes into a knowledge base built for your environment.
- AI-assisted
AI agents handle triage, investigation, ownership mapping, ticket tracking and validation. Your team and ours approve every change.
- AI-native
The agents understand a vendor patch, prepare it, document it and apply it in pre-production, ready for your change process. Production changes always stay with your team and your CAB. With every patch, the system learns your environment’s patterns and adds them to your knowledge base.
We work with the tools you already have
You already have Tenable, ServiceNow, a CMDB, Jira and a CAB process. The problem is that they’re scattered. Ownership is unclear, and remediation tracking lives in spreadsheets and chat threads. RemediOps connects them into one remediation workflow: who owns what, what’s being fixed, and what’s verified closed.
- Tenable
- ServiceNow
- CMDB
- Jira
- CAB
A knowledge base that compounds
Every engagement builds a client-specific remediation knowledge base—runbooks, asset and owner maps, vendor patch history. It powers the AI-assisted and AI-native phases so each fix gets faster. No speed metrics claimed.
Common questions
